Mortgage Forum

Mike

I feel like I've hit a dead end. I started this process in mid February. Six weeks ago, I spoke a loss mit supervisor at Citimortgage and he was supposed to send my loan mod request to the investor of my mortgage (Fannie Mae). After leaving countless messages (2 per week average) and speaking to individuals up and down the food chain at Citi and Fannie Mae, last week, after 5 weeks of not hearing anything, the guy tells me "your loan mod was either sent to Fannie Mae, or is waiting to be sent, I'll check with the person assigned to your case." OK, at that point I was happy to be speaking to a human being familiar with my case, and not his voicemail, so I politely asked him to call me back with some info. That was one week ago. I left him another message this past Monday and today I left a message with the executive assistant of Bill Beckmann (he runs the joint) to call me with an update. Perhaps another email directly to Mr. Beckmann is in order...that's what got my case noticed in the first place. Or, do I wait? There is a fine line between being politely assertive/persistent, and a royal pain in the a** that no one wants to help. I am afraid I am starting to blur the distinction between the two in the eyes of this loss mit guy.:mad: What would you do???:mad: